FAQ

GENERAL INFORMATIONS

Our standard timing provides for the processing of the product within 5 working days + shipping via GLS courier within 24/48 hours.

To speed up the timing there is the urgent option to be selected when ordering.

For more information, please read Timing and Shipments for full details.

The urgent option provides for the processing of the product within 24/48 hours + shipping via GLS courier within 48/72 hours

The sticker option in mixed envelope implies the exchange for the completion of the albums, the complete collection option instead does not foresee the exchange but each album will receive a box containing all the sticker packets to complete it.

It provides for the addition of a plastic film on the cover which embellishes and protects the album.

The PRO Service provides for a check of your project by our graphic designers, specifically we check that:

  • backgrounds completely cover the pages;
  • the texts do not leave the area and therefore are 100% visible;
  • stickers, text and images do not overlap;
  • the resolution is suitable for printing and if it is not sufficient we try to improve it if possible;

If during the check we have any doubts we will contact you.

* We do not check texts for grammar and typing errors

The adhesive paper used as standard is 85 g front/85 g rear, with this option we will use 125/85 g adhesive paper

Prices for Europe are VAT free

You can do it whenever you want, as long as your project is still present in the application.

Leaving the project on the platform has no costs for the user.

You can order the quantity of copies you prefer, but they must belong to the same project.

No, you can only order one project at a time

The project is canceled 90 days after the last modification.

You will receive email alerts prior to the deletion of your material.

We recommend that you click on this link for more information.

The numbering of the stickers is entered automatically by the system.

Furthermore, on the back of the sticker, in addition to the number, the title of the album will be inserted.

The author of the publication (the registered user) is solely responsible for the images and texts he uses and to do so he must have full rights. By uploading a text, a graphic file or an image file, you implicitly confirm that you own it and that you have received authorization for use from the legitimate owner, relieving Mye srl from any liability.

REALIZATION OF THE PROJECT

You can watch this tutorial, which will show you how to practically make your own stickers album

You can watch this tutorial, which will show you how to practically make your own stickers album

The format of our standard album is:

  • 22,7×31,5 cm ( finished album format)
  • 22.95×32 cm (album format with abundance)

There are 2 formats of stickers: 5.5×8 cm and 5×7 cm

Resolution for photos inserted as wallpaper

  • 22.7 x 31.5 cm 300 dpi or 2681 x 3720 px (for files without trapping)
  • 22.95 x 32 cm 300 dpi or 2711 x 3780 px (for trapped files)

Resolution for photos inserted as stickers

  • 5.5 x 8 cm at 300 dpi or 650 x 945 px
  • 5×7 cm at 300 dpi or 591 x 827 px

Yes, to see the preview of your project you have to click on the “eye” symbol that you find in the toolbar under the album.

To continue editing the project, click on the pencil icon.

ORDER PAYMENT AND PRICES

To place an order, click on the shopping cart symbol and follow the steps indicated, all fields are mandatory.

For more information see:

We leave the price page link to be able to simulate the price of your project.

For customized quotes, please fill out this form.

APPLICATION TUTORIAL

SIMPLE MODE

ADVANCED MODE